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Showing results for tags 'quality'.
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The 2020 Ford Explorer and 2020 Lincoln Aviator are likely the most important vehicles in Ford's lineup after the F-150. These new SUVs mark a turn for Ford in styling and technology. The problem is, early reports indicate that there is trouble brewing in Chicago, the plant where they are built. The two SUVs are just now arriving at dealerships, but have already been the subject of recalls for seats, missing manual park release covers, and other issues. The issues have become so bad that Ford is trucking them from Chicago to their Flat Rock Assembly for further examination. Dealers around the country have been notified of delays on their shipments due to unspecified manufacturing issues. Ford is providing no details on the subject. A Ford source involved with the repairs says that Ford is using X-Ray to try and diagnose chassis issues, transmission issues where the vehicle doesn't properly go into Park or not properly activating the parking brake leading to the possibility of a roll-away, air-conditioning systems that blow heat only, Aviators with automatic suspension issues where the vehicle arrives in suspension failure mode, and transmissions that leak so much fluid "it looks like a crime scene". Aside from the serious issues, even the mundane issues appear; missing badges and trim, or having the wrong wheels. Ford has called in workers from plants in Kentucky, Dearborn, Wayne, and Sterling Heights to help at Flat Rock to complete repairs. Flat Rock normally builds Mustangs and Continentals, but from Friday to Sunday, workers spend their time processing Explorers and Aviators. Ford can't stop production of the vehicles even though they have a build-up of thousands of defective vehicles because the revenue is booked when the vehicle leaves the plant. Stopping production would reduce book revenue this quarter. Ford already was downgraded to junk bond status earlier this week. -
The 2020 Ford Explorer and 2020 Lincoln Aviator are likely the most important vehicles in Ford's lineup after the F-150. These new SUVs mark a turn for Ford in styling and technology. The problem is, early reports indicate that there is trouble brewing in Chicago, the plant where they are built. The two SUVs are just now arriving at dealerships, but have already been the subject of recalls for seats, missing manual park release covers, and other issues. The issues have become so bad that Ford is trucking them from Chicago to their Flat Rock Assembly for further examination. Dealers around the country have been notified of delays on their shipments due to unspecified manufacturing issues. Ford is providing no details on the subject. A Ford source involved with the repairs says that Ford is using X-Ray to try and diagnose chassis issues, transmission issues where the vehicle doesn't properly go into Park or not properly activating the parking brake leading to the possibility of a roll-away, air-conditioning systems that blow heat only, Aviators with automatic suspension issues where the vehicle arrives in suspension failure mode, and transmissions that leak so much fluid "it looks like a crime scene". Aside from the serious issues, even the mundane issues appear; missing badges and trim, or having the wrong wheels. Ford has called in workers from plants in Kentucky, Dearborn, Wayne, and Sterling Heights to help at Flat Rock to complete repairs. Flat Rock normally builds Mustangs and Continentals, but from Friday to Sunday, workers spend their time processing Explorers and Aviators. Ford can't stop production of the vehicles even though they have a build-up of thousands of defective vehicles because the revenue is booked when the vehicle leaves the plant. Stopping production would reduce book revenue this quarter. Ford already was downgraded to junk bond status earlier this week. View full article
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More than 90 percent of Tesla Model S and X models that roll off the assembly line require fixes before they are shipped. This figure comes from nine former and current Tesla employees that spoke to Reuters this week citing data from the company's internal tracking system. At Tesla “so much goes into rework after the car is done ... that’s where their money is being spent,” said a former supervisor. Industry experts say it is critical for an automaker to get the quality right before initial production as repairs waste time and money. Other automakers such as Toyota only have an average of "fewer than 10 percent of their cars" requiring some sort of fix. Some of this can be attributed to Tesla's pressure to keep the production line moving, even when there was some sort of issue. This caused certain batches of vehicles to not have various parts such as windshields or bumpers. The understanding according to the workers is they would be fixed later. Other issues such as doors not closing or missing trim pieces show Tesla is still struggling with getting the basics right. Defects included “doors not closing, material trim, missing parts, all kinds of stuff. Loose objects, water leaks, you name it,” another former supervisor said. “We’ve been building a Model S since 2012. How do we still have water leaks?” Tesla calls models with quality issues “kickbacks” and are either fixed on the production line or head to one of Tesla’s outdoor parking lots for repair. According to the workers, one of the lots "has exceeded 2,000 vehicles at times". “Our goal is to produce perfect cars for every customer. Therefore, we review every vehicle for even the smallest refinement. Most customers would never notice the work that is done post production, but we care about even a fraction of a millimeter body gap difference or a slight paint gloss texture. We then feed these improvements back to production in a pursuit of perfection,” Tesla said in a statement to Reuters. The company declined to provide any post-assembly defect rates and denied those repair lots exist. Source: Reuters View full article
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More than 90 percent of Tesla Model S and X models that roll off the assembly line require fixes before they are shipped. This figure comes from nine former and current Tesla employees that spoke to Reuters this week citing data from the company's internal tracking system. At Tesla “so much goes into rework after the car is done ... that’s where their money is being spent,” said a former supervisor. Industry experts say it is critical for an automaker to get the quality right before initial production as repairs waste time and money. Other automakers such as Toyota only have an average of "fewer than 10 percent of their cars" requiring some sort of fix. Some of this can be attributed to Tesla's pressure to keep the production line moving, even when there was some sort of issue. This caused certain batches of vehicles to not have various parts such as windshields or bumpers. The understanding according to the workers is they would be fixed later. Other issues such as doors not closing or missing trim pieces show Tesla is still struggling with getting the basics right. Defects included “doors not closing, material trim, missing parts, all kinds of stuff. Loose objects, water leaks, you name it,” another former supervisor said. “We’ve been building a Model S since 2012. How do we still have water leaks?” Tesla calls models with quality issues “kickbacks” and are either fixed on the production line or head to one of Tesla’s outdoor parking lots for repair. According to the workers, one of the lots "has exceeded 2,000 vehicles at times". “Our goal is to produce perfect cars for every customer. Therefore, we review every vehicle for even the smallest refinement. Most customers would never notice the work that is done post production, but we care about even a fraction of a millimeter body gap difference or a slight paint gloss texture. We then feed these improvements back to production in a pursuit of perfection,” Tesla said in a statement to Reuters. The company declined to provide any post-assembly defect rates and denied those repair lots exist. Source: Reuters -
So the latest report came out with software bugs being the biggest complaint now. One interesting note is that Mini is still at the bottom of the quality pile and for those that talk about how Great MB and BMW are, Caddilac again beats them on Quality. So what gives, is this just bashing to bash or is the study that flawed? http://autos.yahoo.com/blogs/motoramic/key-car-quality-study-ranks-software-bugs-most-170243393.html Sound off and tell me what you think!
