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Ram News: 1 Million Ram Trucks Being Recalled For Software Issue
William Maley posted a topic in Ram
Fiat Chrysler Automobiles announced today that it would be recalling a million Ram Trucks for a computer glitch that could prevent the airbags and seat-belt tensioners from engaging in the event of a crash. The issue comes from the software used in a module that controls the deployment of restraint systems in rollover situations. Underbody impacts could cause the module to think a sensor has failed and will disable the side airbags and seat-belt tensioners for that ignition cycle. This means in the event of a rollover, the key safety systems will not go into action. The good news is that if you turn the truck off and then on, the system should revert back to normal. You can tell this if the airbag warning light goes off when you restart the truck. FCA says it is aware of a fatality, two injuries, and two accidents possibly related to this problem. The models involved in this recall include, 2013-2016 Ram 1500 2013-2016 Ram 2500 2014-2016 Ram 3500 FCA says they will begin notifying owners about this issue next month along with they schedule to bring their truck to get repaired. Dealers will reprogram the occupant restraint control modules used throughout the truck. Source: Fiat Chrysler Automobiles Press Release is on Page 2 Statement: Software update May 12, 2017 , Auburn Hills, Mich. - FCA US LLC is voluntarily recalling an estimated 1 million trucks in the U.S. to reprogram computer modules that help control restraint-system deployment in rollover situations. An FCA US investigation identified a population of vehicles equipped with modules featuring certain types of sensors. If such a vehicle were subjected to a significant underbody impact, its module may erroneously conclude the sensor has failed and then activate an instrument-cluster warning light. The error code associated with the warning may temporarily disable side air bag and seat belt pretensioner** deployment for that ignition cycle, which would then be unavailable in the event of a vehicle rollover. (Deployment suppression is a feature of restraint systems. It serves as a potential safeguard against inadvertent system activation, should a sensor failure actually occur.) If the warning light is illuminated, normal restraint-system function may be restored by turning the vehicle’s ignition to “off,” and then to “on/run.” Function restoration may be verified by the absence of a warning light. However, FCA US urges affected customers to follow the instructions on their recall notices. The Company is aware of one fatality, two injuries and two accidents that may be related. Affected vehicles are certain 2013-16 Ram 1500 and 2500 pickups, and 2014-2016 Ram 3500 pickups. Their occupant restraint control modules will be reprogramed with software that affords more robust sensor performance. The recall also affects an estimated 216,007 vehicles in Canada; 21,668 in Mexico; and 21,530 outside the NAFTA region. Affected customers will be advised when they may schedule service. As always, the Company urges all customers to use seat belts when operating or riding in any motor vehicle. Customers with questions may call the FCA US Customer Care Center at (800) 853-1403. View full article- 5 replies
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1 Million Ram Trucks Being Recalled For Software Issue
William Maley posted an article in Ram Trucks
Fiat Chrysler Automobiles announced today that it would be recalling a million Ram Trucks for a computer glitch that could prevent the airbags and seat-belt tensioners from engaging in the event of a crash. The issue comes from the software used in a module that controls the deployment of restraint systems in rollover situations. Underbody impacts could cause the module to think a sensor has failed and will disable the side airbags and seat-belt tensioners for that ignition cycle. This means in the event of a rollover, the key safety systems will not go into action. The good news is that if you turn the truck off and then on, the system should revert back to normal. You can tell this if the airbag warning light goes off when you restart the truck. FCA says it is aware of a fatality, two injuries, and two accidents possibly related to this problem. The models involved in this recall include, 2013-2016 Ram 1500 2013-2016 Ram 2500 2014-2016 Ram 3500 FCA says they will begin notifying owners about this issue next month along with they schedule to bring their truck to get repaired. Dealers will reprogram the occupant restraint control modules used throughout the truck. Source: Fiat Chrysler Automobiles Press Release is on Page 2 Statement: Software update May 12, 2017 , Auburn Hills, Mich. - FCA US LLC is voluntarily recalling an estimated 1 million trucks in the U.S. to reprogram computer modules that help control restraint-system deployment in rollover situations. An FCA US investigation identified a population of vehicles equipped with modules featuring certain types of sensors. If such a vehicle were subjected to a significant underbody impact, its module may erroneously conclude the sensor has failed and then activate an instrument-cluster warning light. The error code associated with the warning may temporarily disable side air bag and seat belt pretensioner** deployment for that ignition cycle, which would then be unavailable in the event of a vehicle rollover. (Deployment suppression is a feature of restraint systems. It serves as a potential safeguard against inadvertent system activation, should a sensor failure actually occur.) If the warning light is illuminated, normal restraint-system function may be restored by turning the vehicle’s ignition to “off,” and then to “on/run.” Function restoration may be verified by the absence of a warning light. However, FCA US urges affected customers to follow the instructions on their recall notices. The Company is aware of one fatality, two injuries and two accidents that may be related. Affected vehicles are certain 2013-16 Ram 1500 and 2500 pickups, and 2014-2016 Ram 3500 pickups. Their occupant restraint control modules will be reprogramed with software that affords more robust sensor performance. The recall also affects an estimated 216,007 vehicles in Canada; 21,668 in Mexico; and 21,530 outside the NAFTA region. Affected customers will be advised when they may schedule service. As always, the Company urges all customers to use seat belts when operating or riding in any motor vehicle. Customers with questions may call the FCA US Customer Care Center at (800) 853-1403.- 5 comments
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