showed a lexus hybrid we had today and same comments, anyone looking at one of the hybrids new is wowed by the tech and such and will pay the price for it new, but 2nd gen and later used, people are scared of the cost of the batteries and electrics and whether those systems still work right years down the road. i think the model that takes the biggest rap is the civic hybrid. that was such a bust.....most of honda's hybrids are.
there is an imbalance. the price of hybrids are too high to start and now the market is too soft on them when you trade em. it's tough to justify the first gen cost unless you simply lease. and then the second gen costs are unknown, how much do you get stuck with to fix? do you want to be a guinea pig?
the prius is an exception almost. They are fairly reliable, the first cost is cheap, and the value holds on Prius pretty well. From the little bit I have seen, if you have any other hybrid besides a Prius....be prepared to lose your ass. Even though the fuel is cheaper.
BTW the volt is the right idea. what chevy needs is to rush volt2 to market. 3 cylinder gas 1.0 litre. cut weight of entire vehicle to 3000 pounds or less. improve the electric side of it. get the price under 30. same size car. extend the range. they can do it!