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Everything posted by mkaresh
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TrueDelta takes on JD Power, Strategic Vision & CR
mkaresh replied to BigPontiac's topic in Industry News
Our reliability stats have been updated to cover through the end of 2015, about eight months ahead of other sources. The Encore continues to look good, but with small sample sizes for it. www.truedelta.com/car-reliability -
TrueDelta takes on JD Power, Strategic Vision & CR
mkaresh replied to BigPontiac's topic in Industry News
Here you go, Drew. We've updated our reliability stats to include owner experiences through September 30, 2015. In terms of repair trips per 100 cars per year: 2014 Encore: 12, low, small sample size 2013 Encore: 8, low, small sample size And a non-GM model of interest: 2015 Durango: 59, high, very small sample size 2014 Durango: 34, moderate 2012 Durango: 56, moderate, very small sample size 2011 Durango: 71, high, very small sample size For the details, including repair descriptions, and to sign up to help improve this information: http://www.truedelta.com/car-reliability -
I'm planning to write up the Acadia, but wasn't going to go into nearly this much detail. Love the tables. On front legroom, so far the only cheaters I've found are nearly all Fords redesigned from 2012 onwards and the 2016 Kia Sorento. Actual front legroom (based on interior volume specs): Edge 40.5 Explorer 40.6 Sorento 41.3 The "cheat" is done by measuring front legroom with the seat all the way back, then setting it for an x-percentile male (yielding the above stats) before measuring second row legroom.
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TrueDelta takes on JD Power, Strategic Vision & CR
mkaresh replied to BigPontiac's topic in Industry News
Our stats have now been updated to cover through the end of June. Still very little drama to report for some people's favorite small Buick: 2014 Encore: 6, low, small sample size 2013 Encore: 7, low, small sample size We continue to need more of these and other GM cars. For the descriptions of all reported repairs, results for other models, and to sign up to help improve this information: Car reliability stats -
TrueDelta takes on JD Power, Strategic Vision & CR
mkaresh replied to BigPontiac's topic in Industry News
Our reliability stats for the Encore (and over 700 other model-model year combos) now include owner experiences through March 31, 2015. (Others are nearly a year behind.) In terms of repair trips per 100 cars per year ("low" is best): 2014 Encore: 8, low, small sample size 2013 Encore: 7, low, small sample size Still need more participants for this and other GM models. For repair descriptions, the stats for other cars, and to sign up to help improve this information: Buick Encore reliability -
TrueDelta takes on JD Power, Strategic Vision & CR
mkaresh replied to BigPontiac's topic in Industry News
We've updated our reliability stats for the Encore (and many other GM models) to include owner experiences through the end of 2014. In terms of repair trips per 100 cars per year: 2014 Encore: 16, low, small sample size 2013 Encore: 10, low, small sample size For models with sufficient sample sizes we've also added reliability trends graphs. These indicate how a model's reliability has changed as it has aged, and how different model years performed when the same age. www.truedelta.com/car-reliability -
TrueDelta takes on JD Power, Strategic Vision & CR
mkaresh replied to BigPontiac's topic in Industry News
We've updated the stats to cover through the third quarter. No repairs reported for the Encore, with 15 owners participating--very much need more. Most GM cars, including the new Corvette, have a "moderate" repair frequency. To view the latest stats, and sign up to help improve them (if you haven't already): www.truedelta.com/car-reliability -
TrueDelta takes on JD Power, Strategic Vision & CR
mkaresh replied to BigPontiac's topic in Industry News
Added it, and we'll have an initial stat later this month. I think you'll be pleased. The current stats now cover through June 30th. We're the only site that clearly indicates the time period covered by our reliability stats--there's a reason for this! www.truedelta.com/car-reliability -
TrueDelta takes on JD Power, Strategic Vision & CR
mkaresh replied to BigPontiac's topic in Industry News
For the Encore, we now have 19 2013s and 13 2014s signed up. So we're short about a half-dozen for each. Updated stats for other models were posted in May. There will be another update later this month. www.truedelta.com/car-reliability -
TrueDelta takes on JD Power, Strategic Vision & CR
mkaresh replied to BigPontiac's topic in Industry News
Thanks, Drew! Another update later this month. -
TrueDelta takes on JD Power, Strategic Vision & CR
mkaresh replied to BigPontiac's topic in Industry News
And now through September. Unless you wait a few days. Then they'll cover through December, with a few new stats thrown in. www.truedelta.com/car-reliability -
On a different note, it actually seems to me that CR has been going out of its way to boost domestic brands and to de-emphasize the top scoring Asian ones. They removed three Toyotas from their recommended list because they failed the small offset crash test, a new one. They also talked up Audi and Volvo this year. One thing to remember about their forecasted reliability: it's based on at most the last three model years. While European brands are definitely doing better during their first three years, many of the cars still take a turn for the worse around year five.
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- Auto Reliability Rankings
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Ford's problems extend beyond MFT. It can be small stuff. With the Taurus, some owners are on their fourth set of tail lights because Ford can't seem to get the chrome trim to stay on. This problem, which should have never made it through testing, has been dragging on for four years. Ford's failure to catch small stuff like this and to address it in a timely manner makes me wonder what else is slipping through. TrueDelta's stats do not include annoyances or problems fixed with free software updates, so they are not much affected by MFT. But most new Ford models are also scoring below average in our stats: http://www.truedelta.com/car-reliability
- 9 replies
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- America
- Auto Reliability Rankings
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(and 6 more)
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TrueDelta takes on JD Power, Strategic Vision & CR
mkaresh replied to BigPontiac's topic in Industry News
Now through June 2013 (with another update coming later next month). -
TrueDelta takes on JD Power, Strategic Vision & CR
mkaresh replied to BigPontiac's topic in Industry News
Sorry, just saw this post. We sometimes split results by body style or powertrain, but only when the data suggest that the stats will differ. We have updated our stats to cover through the end of 2012: http://www.truedelta.com/car-reliability -
TrueDelta takes on JD Power, Strategic Vision & CR
mkaresh replied to BigPontiac's topic in Industry News
We've continued to update our car reliability stats each quarter. The latest cover through September 2012: http://www.truedelta.com/car-reliability -
TrueDelta takes on JD Power, Strategic Vision & CR
mkaresh replied to BigPontiac's topic in Industry News
The stats were updated back in November to cover through September 30, and will be updated again later this month. Continue to especially need more participants for GM models. -
TrueDelta takes on JD Power, Strategic Vision & CR
mkaresh replied to BigPontiac's topic in Industry News
Our car reliability stats have now been updated to include owner experiences through June 30, 2011. To check them out: Car Reliability Survey results -
TrueDelta takes on JD Power, Strategic Vision & CR
mkaresh replied to BigPontiac's topic in Industry News
Thanks, I appreciate it. We've updated reliability stats to include owner experiences through December 31, 2010. Most GM car that we have enough responses for are about average, though the new Camaro is a bright spot: Car Reliability Survey results -
TrueDelta takes on JD Power, Strategic Vision & CR
mkaresh replied to BigPontiac's topic in Industry News
Thank you for putting a good word in. Sorry I missed seeing you at NAIAS this year. Tied up with GM events for much of the time? For those interested in helping out with the survey, the details are here: Car reliability research GM models continue to be under-represented in our stats--more participants needed for them. -
TrueDelta takes on JD Power, Strategic Vision & CR
mkaresh replied to BigPontiac's topic in Industry News
Starting this month we have a new question to measure, as objectively as possible, the severity of a problem. Many people have been asking for reliability stats that weight problems by how severe they are, and once we have enough responses with the revised survey we'll start providing this. Also this month: updated reliability stats. As always, the more owners participate, the better the information we can provide to everyone. -
TrueDelta takes on JD Power, Strategic Vision & CR
mkaresh replied to BigPontiac's topic in Industry News
Very old thread. I thought there was a newer one here, but couldn't find it. Anyway, the site received a redesign the following month, but it's been nearly five years and badly needs one again... Over 60,000 car owners are signed up now, and Novembers reliability stats will include over 450 models. I would like to have better coverage of GM cars, just a matter of getting more owners involved. Details here: Car reliability research -
I wouldn't be surprised by 10%, but KBB reported 3%. Which was smaller than I expected. The heavily publicized recalls of the last few years have affected the 2007 and on cars. There's no reason for people to think the problems only affect the current model year. Not that perceptions always make sense.
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While it is true that automakers share suppliers, this isn't nearly like it is in the computer industry. The parts are still not the same parts. They are manufactured to each manufacturer's specs, and subject to that manufacturer's quality tests. Back in the 1980s my father's best friend's brother was an exec at TRW. He used to tell me how Honda held them to much higher standards than Detroit did, and got much better parts as a result. So sharing a supplier doesn't mean much. You might as well argue that every restaurant sharing a meat supplier serves the same quality steak.
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They'll take a hit, but I don't think it will be nearly as big as you're implying. In the end, people base their perceptions most heavily on their personal experience. Anything they (usually selectively) read or hear can amplify perceptions based on their experience. But if they have both direct experience and the media, direct experience will almost always win. And while some people are having bad experiences with Toyotas, the great majority are not. The media couldn't have hurt GM all by itself. The media was only able to hurt GM because it had literally millions of bad personal experiences to build from. There is one other potential factor: concerns over resale. But the used values of Toyotas haven't plummeted, even in the middle of the firestorm. Once they're through the current crisis, resale values are likely to recover much if not all of the ground they've lost. There is some chance they won't--this is a key variable to track.