Well it arrived this afternoon around 4 PM, and I'm currently charging the wireless remote. But just my luck, right out of the box there is a problem. The GPS unit is designed to plug into your USB port and download any updates to the database for red light cameras, dangerous intersections, speed traps etc. You're supposed to download and install the software from Cobra once you register the GPS unit with it's serial number. Ok did that, download the software only to find out it would seem its for Windows XP or Vista, I have Windows 7, so I try to run it in in XP mode to no avail, same for Vista mode. When I click the desktop icon the window flashes briefly as if the program is going to launch and then nothing happens. So I then try to connect the GPS unit to the computer thinking that may have something to do with it, and I get an error saying the driver installation failed for the USB device. I troubleshoot and try the suggestion fix to no avail Guess I'm going to have to contact Cobra first thing tomorrow and find out what the hell is wrong with it. This feature is the reason I bought this model in the first place. I'm hoping the unit itself will function properly, I'm going to head out to the car and install it and go for a drive as soon as it's charged.