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October has not been the best of months for Nissan. Earlier this month, Japan’s transport ministry revealed that at five of the company's six plants in the country had quality checks being certified by unauthorized workers. According to Reuters, vehicles destined for the domestic market have to go under a final check by certified technicians.

“It’s extremely regrettable, causing anxiety for users and shaking the foundation of the certification system,” said Minister of Land, Infrastructure, Transport and Tourism Keiichi Ishii at a press conference earlier this month.

Nissan announced that it would be recalling 1.2 million vehicles built within the past three years due to this issue.

The news has only gotten worse as the Japanese automaker announced today that it would be suspending production at all of their Japan plants for at least two weeks to investigate and address this issue. Nissan CEO Hiroto Saikawa revealed at a briefing that this unauthorized approval continued a month after Nissan was told about this issue and said it strengthened the control of its inspection processes.

“Our emergency measures were not enough. We were unable to change our bad habits,” said Saikawa

There are numerous factors as to how this debacle developed including increasing the efficiency of the inspection process and plants transferring the checks to other lines.

Nissan is planning on recalling an additional 34,000 vehicles for re-inspection.

Production of export vehicles will continue as this issue is specific to Japanese-market models.

Source: Reuters, 2, Bloomberg, Nissan
Press Release is on Page 2


Regarding recurrence of final vehicle inspection issue at Nissan’s vehicle plants in Japan

YOKOHAMA, Japan – As previously announced, on September 18 the Japanese Ministry of Land, Infrastructure and Transportation (MLIT) notified Nissan that in the final vehicle inspection process, certain checks were carried out by technicians not properly registered to perform those duties under Nissan’s own processes. Nissan took corrective measures at Japanese production plants by September 20 to address the issue. By October 18, the investigation team (led by a third party) discovered that at its Oppama, Tochigi and the Nissan Kyushu plants, certain parts of the final inspection process were still being carried out by technicians not properly registered to perform those duties for vehicles for the Japan market.

Nissan decided today to suspend vehicle production for the Japan market at all Nissan and Nissan Shatai plants in Japan.

Nissan regrets any inconvenience and concern this has caused to its valued customers and other stakeholders in Japan.

Findings

  • The plants transferred final vehicle inspection check items from the final vehicle inspection line to other lines, such as the “marketability inspection” and the “offline inspection”.
  • As a result, employees who were not internally registered as final vehicle inspectors performed final vehicle inspections.

Measures planned

Nissan will take the following actions with regard to the production line and vehicles that did not meet Japanese market requirements for final inspection:

Production line in the plants

  • The final vehicle inspection line will be configured as originally submitted to MLIT, consolidating all final inspection processes.
  • Final inspection process will be separated from other processes and only internally registered final vehicle inspectors will have access to the final inspection line.

Unregistered and registered vehicles

  • Nissan is considering re-inspecting the unregistered vehicles at certified Nissan dealership facilities throughout Japan.
  • Nissan is considering submitting a noncompliance recall report for registered vehicles.
  • Approximately 34,000 vehicles produced between September 20 – October 18, 2017 including those produced for other makers will be subject to re-inspection.

Nissan regards the recurrence of this issue at domestic plants — despite the corrective measures taken — as critical. The investigation team will continue to thoroughly investigate the issue and determine measures to prevent recurrence. Details of the above will be included in the final report to be published on a later date.


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Posted
13 hours ago, Cubical-aka-Moltar said:

Not Nissan, but how about that bizarre story about Kobe Steel falsifying product strength and durability specs...

http://money.cnn.com/2017/10/16/news/companies/kobe-steel-scandal-what-we-know/index.html

I have a lot of respect for the Japanese, but they are very good at doing this.  A Honda engineer once confided in me that was why Honda bought so much American made steel...they wanted to be sure of the quality.

Posted
2 hours ago, A Horse With No Name said:

I have a lot of respect for the Japanese, but they are very good at doing this.  A Honda engineer once confided in me that was why Honda bought so much American made steel...they wanted to be sure of the quality.

Sounds a lot like China buying American made copper for the same reasons.

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Posted
3 hours ago, riviera74 said:

Sounds a lot like China buying American made copper for the same reasons.

...and American made electrical components to run  the factories that fill American landfills with Chinese made crap...

Posted
4 minutes ago, Cubical-aka-Moltar said:

Likely unrelated, but two local Nissan dealers shut their doors today. 

I suspect Nissan is right siding their dealership needs. They have closed multiple in the Pacific Northwest as they have one to cover a 20-50 square mile area. They seem to be making sure they do not end up like GM with way too many dealerships.

Posted
4 hours ago, dfelt said:

I suspect Nissan is right siding their dealership needs. They have closed multiple in the Pacific Northwest as they have one to cover a 20-50 square mile area. They seem to be making sure they do not end up like GM with way too many dealerships.

If that is true, Nissan has never had the same number of dealerships as Ford or Chrysler did ten years ago.  I can't blame them for NOT saturating the dealer network and essentially ruining it.

Posted
14 hours ago, dfelt said:

I suspect Nissan is right siding their dealership needs. They have closed multiple in the Pacific Northwest as they have one to cover a 20-50 square mile area. They seem to be making sure they do not end up like GM with way too many dealerships.

I was curious, so I looked it up, there were 10 Nissan dealers in the Cleveland-Akron-Canton metro area...roughly 3.5mil people, 50 miles east to west, 50 miles north to south...

Posted
4 hours ago, Cubical-aka-Moltar said:

I was curious, so I looked it up, there were 10 Nissan dealers in the Cleveland-Akron-Canton metro area...roughly 3.5mil people, 50 miles east to west, 50 miles north to south...

WOW, I have to say that I would consider that a bit over saturated. I bet half as many properly set up dealerships could service that area.

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